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YOUR BRAIN ON ADRENALINE

Pop quiz: How similar are these two situations? Situation 1 A twig snaps behind you. Whipping your head around, you see a mighty tiger barreling down on you at full speed. You and your hunting party stand your ground, spears poised to deliver a fatal blow. Situation 2 Your teenage daughter’s friends drop her off fifty minutes late. You chew her out for not answering your calls and texts, and she gives you a flippant response. Afterwards, you can’t recall exactly what either of you said, but you do remember a lot of yelling and some creative cussing before she stormed off to

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HARD ON THE PROBLEM, SOFT ON THE PEOPLE

Imagine for a moment that it’s time to hold someone accountable. This person can be a colleague, classmate, family member, friend, or anyone else. What adjectives would you use to describe your approach. Strong? Great! Persistent? For sure! Assertive? Absolutely! Now how about Warm? If you listed that last one, congratulations! Go to the head of the class! If not, it might seem a little out of place. Often, it’s even seen as undermining authority and accountability. One client told us that “[Warmth] makes me a wuss.” The thing is, research shows us – and experience has born it out

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WHY IS EVERYONE ON THE INTERNET SO MEAN?

It’s no secret that there’s a lot of anger and hostility on the internet. Whether it’s the comments section of a not-even-slightly-provocative news piece, the chat room in your online game of choice, or your social media feed, it can sometimes feel like decency is the exception rather than the rule. Granted, there’s also plenty of healthy conversation and lots of genuine, robust community, too. But some of the things some people say to each other online, we wouldn’t dream of saying to our worst enemies. A lot of us have become numb to online incivility or think “that’s just

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HOW TO HANDLE ANGRY PEOPLE

We’ve talked a lot lately about the power of reciprocity. (Remember, reciprocity is the human tendency to reflect the attitudes and behaviors of others.) Today, we’ll give you a simple model for using reciprocity to defuse anger and hostility. But first, let’s do a quick recap. Reciprocity is so hardwired into our brains that when someone is hostile towards us, we have a 96% of reflecting that hostility back to them. Fortunately, this also works in reverse. If we approach others with genuine warmth and concern, we have a 96% chance of seeing those attitudes reflected back at us. (If you

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THE BABY IN THE BACK SEAT

Imagine the following situation: You’re on a narrow street waiting for the light to change behind a rusty car. The driver is focused on something in the back seat. When the light changes, she doesn’t notice. You tap your horn politely, but she ignores you. Then, she gets out of her car, opens the back door, and starts digging around in the back seat! You lean on your horn until she FINALLY returns to her seat and drives away. Now, let’s do a quick exercise. What are a couple of ways we could respond to this situation? (Note: All of the

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HOW TO MAKE HARD CONVERSATIONS SIMPLE

It feels like the most important conversations are the hardest to have, doesn’t it? How many times have we known we should bring up a tough subject, only to chicken out when that toe-curling feeling of apprehension wiggles up in our gut? What if I told you there’s a simple trick to it? Not just to opening the conversation, but to getting off to such a good start that you’re all but guaranteed that it will be productive? Well, you don’t have to take my word for it, because I’m cutting you in on the secret! Thera Rising’s model for

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