Conflict Savvy!

Skills That Change Your World

Disappointments and disagreements are a daily part of every workplace. So what makes the difference between teams that handle frustrations constructively and those that spiral into blame and mistrust?

Conflict Savvy! empowers individuals from front-line employees to leaders to top executives to build the workplace environment they desire – and deserve. Learn the part you and your colleagues can play in building a resilient culture of integrity and pride in work. Learn why negative assumptions pick up momentum and spread, how to short-circuit destructive disagreement, and eliminate unconscious behaviors that spark power struggles and mistrust.

In a recent Gallup poll, nearly 70% of employees reported that they are disengaged from work or actively undermining the efforts of others. At a cost, Gallup estimates, of 34¢ on the dollar. Fortunately, organizations can reverse these discouraging trends. Thera Rising consistently generates return on investment between 600% and 900%.

Executives and front-line employees testify that this seminar transformed the way they respond to disagreement – in their professional and personal lives. Thera Rising’s strategies have been featured in dozens of publications including The New York Times, HR Magazine, Harvard Management Update, Oprah Magazine, and MSNBC.

Clients Report:
  • Less anger, depression, and resentment
  • A proven strategy to prevent anger from derailing group efforts
  • Skillfully handling ongoing frustrations – demands, delays, and disagreements
  • Renewed energy, collaboration, and optimism
  • Improved morale and restored trust
At the end of the day you will be able to:
  • Turn resentment into shared responsibility
  • Avoid the mistakes that derail productivity and erode cohesiveness
  • Reverse power struggles
  • Short-circuit the hidden costs of contempt
  • Shift the focus off people and personalities to the five root causes of workplace tension
  • Turn self-righteous indignation into a search for solutions
  • Be hard on the problem, soft on the people
  • Build teams that endure even during times of rapid change
Course Content Includes:
  • How conflict spreads out of control in organizations, and how to stop it
  • How to handle frustration without losing your cool or undermining your effectiveness
  • The negativity bias of the brain, and how to counter it
  • How top-performing organizations respond to rapid change
  • Social reciprocity, the most reliable predictor of behavior
  • How to open the dialogue on critical conversations